REGULATIONS FOR THE ONLINE STORE
  1. These Regulations define the general conditions, rules and sales method operated by INTER-LUMEN Sp.J. with headquarters in Łódź, via the online store www.interlumen.com (hereinafter: " Online Store ") and specifies the terms and conditions of providing by INTER-LUMEN Sp.J. based in Lodz, free of charge services by electronic means.
§ 1 Definitions
  1. Business days - means days of the week from Monday to Friday, excluding public holidays.
  2. Delivery - means the actual act of delivering to the Customer by the Seller, via the Supplier, the Goods specified in the order.
  3. Supplier - means an entity with which the Seller cooperates in the field of delivering the Goods:
  and) courier company;
  b) own transport of the Seller.
  4. Password - means a string of letters, digits or other characters chosen by the Customer during the Registration in the Online Store, used to secure access to the Customer Account in the Online Store.
  5. Client - means an entity for which services may be provided electronically or with which a Sales Agreement may be concluded in accordance with the Regulations and the law.
  6. Consumer - means a natural person making a legal transaction with an entrepreneur not directly related to its business or professional activity.
  7. Customer Account - means an individual panel for each Customer, launched on his behalf by the Seller, after the Customer has registered and concluded a contract for the provision of Customer Account service.
  8. Login - means an individual Customer identification, determined by him, consisting of a string of letters, digits or other characters, required together with the Password to set up a Customer Account in the Online Store. The login is the correct email address of the Customer.
  9. Entrepreneur - means a natural person, a legal person or an organizational unit that is not a legal person, the law provides for legal capacity, conducting business or professional activity on its own behalf and carrying out a legal action directly related to its business or professional activity.
  10. Regulations - means these regulations.
  11. Registration - means actual activity performed in the manner specified in the Regulations, required for the Customer to use all functionalities of the Online Store.
  12. Seller - means that:
    The INTER-LUMEN company conducting business activity based in Łódź (91-052), ul. Wrocławska 2, NIP: 726-00-18-940, entered into the Central Register and Information on Economic Activity conducted by the Minister of Economy REGON: 470540560; entered into the National Court Register / District Court for Łódź-Śródmieście in Łódź, XX National Registry Department / KRS Number: 0000098939 acting as a general partnership, which is also the owner of the Online Store.
    Contact Us:
   
Phones: +48 42 611-64-17,19
Fax: +48 42 611-64-18
e-mail: interlumen@interlumen.com
  13. Store Website - means websites where the Seller runs an Online Store operating in the domain www.interlumen.com
  14. Goods - means a product presented by the Seller via the Online Store Website, which may be the subject of a Sales Agreement.
  15. Sale agreement - means a sales contract concluded at a distance, on terms specified in the Regulations, between the Customer and the Seller.
§ 2 General provisions and use of the Online Store
  1. All rights to the Online Store, including proprietary copyrights, intellectual property rights to its name, its Internet domain, the Shop Website, as well as to patterns, forms, logos posted on the Shop Website (except for logos and photos presented on the Website Store for the purpose of presenting goods, to which copyrights belong to third parties) belong to the Seller, and the use of them may only take place in a manner specified and in accordance with the Regulations and the Seller's consent expressed in writing.
  2. The Seller shall make every effort to ensure that the use of the Online Store is possible for Internet users using all popular web browsers, operating systems, device types and internet connection types. The minimum technical requirements enabling the use of the Store Website is a web browser at least Internet Explorer 11 or Chrome 39 or FireFox 34 or Opera 26 or Safari 5 or newer, Javascript enabled, accepting "cookies" and an Internet connection bandwidth of at least 256 kbit / s. The Store website is optimized for a minimum screen resolution of 1024x768 pixels.
  3. The Seller uses the mechanism of "cookie" files, which while the Customers use the Shop Website, are saved by the Seller's server on the hard drive of the Customer's end device. The use of "cookies" is aimed at correct operation of the Store Website on the end devices of customers. This mechanism does not destroy the client's terminal device and does not cause any configuration changes in the end-devices of the clients or in the software installed on these devices. Each customer can disable the "cookies" mechanism in the web browser of his terminal device. The Seller indicates that disabling "cookies" may, however, cause difficulties or prevent the use of the Store Website.
  4. In order to place an order in the Online Store via the Online Store Website and in order to use the services available on the Store Website, it is necessary for the Customer to have an active e-mail account.
  5. It is prohibited to provide the Customer with unlawful content and use by the Customer of the Online Store, the Shop Website or free services provided by the Seller, in a manner contrary to the law, good practices or infringing personal rights of third parties.
  6. The Seller declares that the public nature of the Internet and the use of services provided electronically may involve the risk of obtaining and modifying Customer data by unauthorized persons, therefore customers should use appropriate technical measures that minimize the above risks.In particular, they should use antivirus programs and protect the identity of those using the Internet. The seller never asks the customer to provide him with any form of password.
§ 3 Registration
  1. In order to create a Customer Account, the Customer is obliged to make a free Registration.
  2. Registration is not necessary to place an order in the Online Store (one-time order), but a registered customer uses many privileges that are in the form of eg:
a) punts for purchases with the possibility of exchanging for a discount on subsequent purchases,
b) individual discounts and promotions,
c) tracking the history of your transactions,
d) editing data and changing the password on your account,
e) the possibility of submitting a complaint from your own account level - Customer Panel.
  3. In order to make a purchase, the Customer should complete the registration form provided by the Seller on the Shop Website and send the completed registration form electronically to the Seller by selecting the appropriate function contained in the registration form. During registration, the Customer sets an individual password.
  4. When filling out the registration form, the customer has the opportunity to read the Regulations, accepting its content by marking the appropriate field in the form.
  5. During registration, the customer may voluntarily agree to the processing of his personal data for marketing purposes by checking the appropriate box of the registration form. In this case, the Seller clearly informs about the purpose of collecting personal data of the Customer, as well as about the known to the Seller or anticipated recipients of such data. Expressing consent means, in particular, consent to receive commercial information from the Seller to the Customer's email address provided in the registration form.
  6. The Customer's consent to the processing of his personal data for marketing purposes does not condition the possibility of concluding an agreement with the Seller to provide electronic services for running a Customer Account. The consent may be withdrawn at any time by submitting to the Seller an appropriate statement of the Customer on a Durable medium. The statement may be sent, for example, to the Seller's address via e-mail.
  7. After sending the completed registration form, the Customer shall receive, without delay, by e-mail to the e-mail address provided in the registration form, the Registration confirmation by the Seller. At this moment, an agreement is concluded for the provision of electronic services for the Customer Account service, and the Customer will be able to access the Customer Account and make changes provided during the registration of data, with the exception of the Login.
§ 4 Orders
  1. The information contained on the Online Store Website does not constitute an offer of the Seller within the meaning of the Civil Code, but only an invitation of Customers to submit offers to conclude a Sales Agreement.
  2. The Customer may place orders in the Online Store via the Online Store Website, 7 days a week, 24 hours a day.
  3. The Customer placing an order via the Online Store Website completes the order by selecting the Goods he is interested in. Adding the Goods to the order takes place by choosing the BUY option under the given Product presented on the Shop Website. After completing the entire order and indicating the method of Delivery and the payment method in the "BASKET", the Customer places the order by sending the order form to the Seller by selecting the "Order and pay" button on the Shop Website. Each time before the order is sent to the Seller, the Customer is informed of the total price for the selected Product and Delivery, as well as all additional costs which he is obliged to incur in connection with the Sale Agreement.
  4. Placing an order constitutes the submission by the Customer to the Seller of an offer to conclude an Agreement for the sale of the Goods being the subject of the order.
  5. After placing the order, the Seller sends a confirmation of its submission to the e-mail address provided by the Customer.
  6. Then, after confirming the order placement, the Seller sends information on the acceptance of the order to the address provided by the Customer. Information about the acceptance of the order for execution is a statement of the Seller about the acceptance of the offer referred to in §4 subpara. 4 above and upon its receipt by the Customer a Sales Agreement is concluded.
  7. After the conclusion of the Sales Agreement, the Seller confirms to the Customer its terms, sending them on a Durable Medium to the Customer's email address or in writing to the address indicated by the Customer during Registration or ordering.
§ 5 Payments
  1. The prices on the Shop Website placed at the given Goods are gross prices and do not contain information on the costs of Delivery and any other costs that the Customer will be obliged to incur in connection with the Sale Agreement, about which the Customer will be informed when choosing the method of Delivery and placing the order.
  2. The customer can choose the following payment methods for ordered Goods:
  and) bank transfer to the Seller's bank account (in this case, the order will be processed after the Seller sends the confirmation of the order acceptance only after checking the availability of the goods by the warehouse, and the shipment will be made immediately after receipt of the funds to the Seller's bank account);
  b) cash on delivery, payment by the Supplier when making the Delivery (in this case, the implementation of the order and its dispatch will be started after the Seller sends the confirmation of the order);
  c) in cash on personal collection - payment at the Seller's office (in this case, the order will be processed immediately after sending the confirmation of the order to the Customer by the Seller, and the Goods will be issued at the Seller's office).
  3. The Customer is always informed by the Seller on the Shop Website about the deadline in which he is obliged to make the payment for the order in the amount resulting from the concluded Sales Agreement.
  4. If the Customer fails to make the payment within the time limit referred to in §5 para. 3, the Seller sets an additional deadline for the Customer to make a payment and informs the Customer about it on a Durable medium. The information about the additional payment deadline also includes information that after the expiry of this deadline, the Seller will withdraw from the Sales Agreement. In the event of the ineffective expiration of the second deadline for making the payment, the Seller will send the Customer a durable medium a statement of withdrawal from the contract pursuant to art. 491 of the Civil Code.
§ 6 Delivery
  1. The Seller realizes the Supply on the territory of Rzeczpospolita Polska / Prices of shipments / ,
and EU countries / after agreeing shipping costs for a given country /.
  2. The Seller is obliged to deliver the Goods which are the subject of the Sales Agreement without defects.
  3. The Seller places on the Shop Website information on the number of Working Days needed for the Delivery and execution of the order.
  4. The date of Delivery and execution of the order indicated on the Shop Website is calculated in Working Days in accordance with §5 para. 2.
  5. The date of Delivery and execution of the order indicated on the Shop Website is counted in Working Days from the date of conclusion of the Contract of Sale in the event the Customer selects the "cash on delivery" payment option.
  6. The ordered Goods are delivered to the Customer via the Supplier to the address indicated in the order form.
  7. On the day of sending the Goods to the Customer (if the option of personally collecting the Goods has not been selected), the information confirming the delivery of the package by the Seller is forwarded to the email address of the Customer.
  8. The customer should examine the delivered parcel in time and in the manner accepted with parcels of a given type, in the presence of the Supplier's employee. In the event of a loss or damage to the parcel. The customer also has the right to demand from the supplier's employee to write down the proper protocol at the time of delivery.
  9. The customer has the option of personal collection of the ordered Goods. The pick-up may be made at the Seller's office on Business Days or on Saturdays during the opening hours indicated on the Shop Website, after prior arrangement with the Seller of the receipt date by e-mail or by phone.
  10. The Seller, in accordance with the will of the Customer, joins the parcel that is the subject of the Delivery, or a VAT invoice for the Goods delivered.
  11. In the absence of the Customer at the address indicated by him, given when placing the order as the delivery address, the Supplier's employee will leave a notice or attempt to contact by phone to determine the date on which the Customer will be present. In the event of returning the ordered Goods to the Online Store by the Supplier, the Seller will contact the Customer by e-mail or by phone, by specifying the date and cost of the Delivery with the Customer again.
  12. After the Delivery of the purchased Goods, the Seller, as part of the performance of the contract with the Customer, may send the Customer an email invitation to complete the survey in order to examine his opinion on the transaction. The customer is entitled but not obliged to complete it.
§ 7 Warranty
  1. The Seller provides the Delivery of the Goods free of physical and legal defects. The Seller is liable to the Customer if the Product has a physical or legal defect (warranty).
  2. If the Product has a defect, the Customer may:
  and) submit a statement about price reduction or withdrawal from the Contract of Sale, unless the Seller immediately and without undue inconvenience for the Customer exchanges the defective Product for a product free of defects or removes the defect.
    This limitation does not apply if the product has already been replaced or repaired by the seller or the seller has not fulfilled the obligation to replace the good with a product free from defects or to remove defects. Instead of the defect proposed by the Seller, the Customer may request replacement of the Product free of defects, or instead of replacing the Product, demand removal of the defect unless it is impossible to bring things into conformity in the manner chosen by the Customer or would require excessive costs compared to the method proposed by the Seller. When assessing the excess of costs, the value of the Goods free from defects, the type and significance of the defect is taken into account, and the inconvenience to which the Customer would otherwise expose himself is taken into account.
  b) demand replacement of defective product with one free from defects or removal of defect. The seller is obliged to replace the defective product with one free of defects or to remove the defect within a reasonable time without excessive inconvenience to the customer.
    The Seller may refuse to satisfy the Customer's request if it is impossible to bring the Defective Goods into compliance with the Agreement in the manner chosen by the Customer or if it would require excessive costs compared with the second possible way of achieving compliance with the Sales Agreement. The costs of repair or replacement shall be borne by the Seller.
  3. The customer who exercises the rights under the warranty is obliged to deliver the defective item to the address of the Seller. In the case of the Customer being a Consumer, the delivery cost is covered by the Seller.
  4. The Seller is liable under the warranty if the physical defect is found before the expiry of two years from the release of the Goods to the Customer. A claim for removing a defect or replacing the Goods with a one that is free of defects expires after one year, but the date can not be completed before the deadline specified in the first sentence. Within this period, the Customer may withdraw from the Sales Agreement or submit a declaration on the price reduction due to a defect in the Goods. If the Customer requested a replacement of the Goods for one free of defects or removal of the defect, the deadline to withdraw from the Contract of Sale or submit a price reduction statement begins with the ineffective expiry of the deadline for replacing the Product or remedying the defect.
§ 8 Complaints
  1. All complaints related to the Products or the implementation of the Contract of Sale may be directed by the Customer in writing to the Seller's address.
  2. The Seller, within 14 days from the date of the request containing the complaint, will address the complaint of the Product or complaint related to the implementation of the Sales Agreement notified by the Customer.
  3. The Customer may submit a complaint to the Seller in connection with the use of free services provided electronically by the Seller. The complaint may be submitted in electronic form and sent to the Seller's e-mail address. In the complaint, the Customer should include a description of the problem. The Seller shall promptly, but no later than within 14 days, consider complaints and give the Customer a reply.
§ 9 Warranty
  1. Goods sold by the Seller may be covered by a guarantee granted by the producer of the good or the distributor.
  2. In the case of Goods covered by the guarantee, information regarding the existence and content of the guarantee is always presented on the Shop Website.
§ 10 Withdrawal from the Sales Agreement
  1. The Customer who is a Consumer who concluded the Sale Agreement may withdraw from it without giving reasons within 14 days.
  2. The period for withdrawal from the Contract of Sale starts from the moment the Customer takes possession of the Goods.
    The Customer may withdraw from the Sales Agreement by submitting a declaration of withdrawal to the Seller. The statement may be submitted on a form, the design of which was posted by the Seller on the Store Website at the following address: The withdrawal form .
To comply with the deadline, it is enough to send a statement before its expiry.
  3. In the event of withdrawal from the Contract of Sale, it is considered void.
  4. If the Customer made a statement on withdrawal from the Contract of Sale before the Seller accepted his offer, the offer ceases to be binding.
  5. The Seller is obliged to immediately, no later than within 14 days from the date of receipt of the Customer's statement of withdrawal from the Contract of Sale, return all payments made by him, including the cost of Delivery. The Seller may withhold reimbursement of payments received from the Customer until receipt of the Goods back or delivery of proof of the Goods return, depending on which event occurs first.
  6. If the Customer using the right of withdrawal has chosen the method of delivery of the Goods other than the cheapest usual method of Delivery offered by the Seller, the Seller is not obliged to reimburse the Customer for additional costs incurred.
  7. The Customer is obliged to return the Merchandise to the Seller immediately, but not later than within 14 days from the date on which he resigned from the Contract of Sale. To meet the deadline, it is enough to return the Goods to the Seller's address before the deadline expires.
  8. In the event of withdrawal, the Customer bears only the direct cost of returning the Goods.
  9. If, due to its nature, the Product can not be returned by normal mail, the Seller informs the Customer about the cost of returning items on the Shop Website.
  10. The Customer is liable for a decrease in the value of the Product as a result of using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the Good.
  11. The Seller shall refund the payment using the same method of payment as the Customer used, unless the Customer expressly agreed to a different method of return, which does not involve any costs for him.
  11. Warning! Goods on order are not refundable.
§ 11 Unpaid services
  1. The Seller provides free electronic services to Clients:
  and) Contact form;
  b) newsletter;
  c) Keeping a Customer Account;
  d) Posting opinions.
  2. The services indicated in § 11 para. 1 above are provided 7 days a week, 24 hours a day.
  3. The Seller reserves the right to choose and change the type, form, time and manner of granting access to selected services listed, about which he will inform the Customers in a manner appropriate to the change in the Regulations.
  4. The Contact Form service consists in sending a message to the Seller via the form placed on the Shop Website.
  5. Resignation from the free service Contact Form is possible at any time and consists in ceasing to send inquiries to the Seller.
  6. The Newsletter service can be used by any customer who enters his e-mail address using a registration form made available by the Seller on the Shop Website. After sending the completed registration form, the Customer shall receive, without delay, by e-mail to the e-mail address provided in the registration form, confirmation by the Seller. At that moment, an agreement for the provision of the Newsletter service by electronic means is concluded.
    The Customer may additionally during the Registration mark the appropriate field in the registration form in order to subscribe to the Newsletter.
  7. Newsletter service consists in sending by the Seller, to the email address, an electronic message containing information about new products or services in the Seller's offer. The Newsletter is sent by the Seller to all Clients who have subscribed.
  8. Each Newsletter addressed to the Clients concerned contains, in particular: information about the sender, a completed "subject" field, specifying the content of the shipment and information about the possibility and method of resignation from the free Newsletter service.
  9. The Customer may at any time opt out of receiving the Newsletter by unsubscribing from the subscription via the link provided in each e-mail sent as part of the Newsletter service or by activating the relevant field in the Customer Account.
  10. The Customer Account Service is available after registering on the terms described in the Regulations and consists in providing the Customer with a dedicated panel within the Online Store Website, enabling the Customer to modify the data he provided during the Registration, as well as tracking the order status and order history already completed .
  11. The Customer who has registered may submit a request to delete the Seller's Customer Account, however, if the Customer requests the Customer's account to be removed by the Seller, it may be deleted within 14 days of submitting the request.
  12. The Opinion Service service consists in allowing the Seller, Customers having a Customer Account, to publish on the Shop Website individual and subjective statements of the Customer regarding in particular the Goods.
  13. Resignation of the service Posting opinions is possible at any time and consists in ceasing to post content by the customer on the Shop Website.
  14. The Seller is entitled to block access to the Customer Account and free services, if the Customer acts to the detriment of the Seller or other Customers, violation of the provisions of law or the provisions of the Regulations by the Customer, and when blocking access to the Customer Account and free services is justified by security reasons - in particular: the Customer breaking the security of the Online Store Website or other hacking activities. Blocking access to the Customer Account and free services for the aforementioned reasons lasts for the period necessary to resolve the issue constituting the basis for blocking access to the Customer Account and free services. The Seller shall notify the Customer about blocking access to the Customer Account and free services by electronic means to the address provided by the Customer in the registration form.
§ 12 Responsibility of the Client in the scope of content posted by him
  1. By posting content and making it available, the Customer makes voluntary distribution of content. The published content does not express the views of the Seller and should not be equated with his activities. The seller is not a content provider, but only an entity that provides adequate ICT resources for this purpose.
  2. The customer declares that:
  and) is entitled to use proprietary copyrights, industrial property rights and / or related rights to - respectively - works, industrial property rights objects (eg trademarks) and / or related rights subjects that make up the content;
  b) placing and providing access to personal data, image and information related to third parties within the services referred to in §11 is legal, voluntary and with the consent of the persons concerned;
  c) consents to the access to published content by other Customers and the Seller, as well as authorizes the Seller to use them free of charge in accordance with the provisions of these Regulations;
  d) consents to the development of works within the meaning of the Copyright and Related Rights Act.
  3. The customer is not entitled to:
  and) posting, as part of the use of the services referred to in §11, personal data of third parties and dissemination of the image of third parties without the required legal permission or consent of a third party;
  b) posting, as part of using the services referred to in §11, advertising and / or promotional content.
  4. The seller is liable for the content posted by the customers, provided that they receive notification in accordance with §13 of the Regulations.
  5. It is forbidden for Clients to post, within the framework of using the services referred to in §11, content that could, in particular:
  and) be placed in bad faith, eg with the intention of violating personal rights of third parties;
  b) violate any rights of third parties, including rights related to the protection of copyright and related rights, protection of industrial property rights, trade secret or related to confidentiality obligations;
  c) be offensive or threatened to other people, contain vocabulary that violates good morals (for example, by using profanity or words commonly considered offensive);
  d) be in contradiction with the interests of the Seller;
  e) otherwise violate the provisions of the Regulations, good customs, provisions of applicable law, social or moral norms.
  6. If a notification is received in accordance with § 13 of the Regulations, the Seller reserves the right to modify or delete content posted by Customers as part of their use of the services referred to in §11, in particular with regard to content for which, based on reports of third parties or relevant authorities have been found to be in breach of these Regulations or applicable law. The seller does not conduct ongoing control of the content posted.
  7. The Customer agrees to the Seller's free use of the content posted by him as part of the Store Website.
§ 13 Reporting a threat or violation of rights
  1. If the Customer or other person or entity finds that the content published on the Shop Website violates their rights, personal rights, good manners, feelings, morals, beliefs, principles of fair competition, know-how, secrecy protected by law or on the basis of obligations, may notify the Seller of a potential violation.
  2. The Seller notified about a potential infringement, takes immediate action to remove the content causing the violation from the Store Website.
§ 14 Protection of personal data
  1. The administrator of personal data of Customers provided to the Seller on a voluntary basis as part of the Registration, placing a single order and as part of providing services by the Seller electronically or under other circumstances specified in the Regulations is the Seller.
  2. The Seller processes Clients' personal data in order to fulfill orders, provide the Seller with services electronically and other purposes specified in the Regulations. The data is processed only on the basis of legal provisions or consent expressed by the client.
  3. The Seller, with the express and voluntary consent of the Customer, may transfer the Customer's personal data to Ceneo Sp. z oo with its registered office in Poznań (60-166 Poznań, Grunwaldzka 182), entered into the Register of Entrepreneurs kept by the District Court Poznań - Nowe Miasto and Wilda in Poznań, 8th Commercial Department of the National Court Register, under KRS number: 0000493884, to send, by Ceneo Sp. z o. o. with registered office in Poznań, to the e-mail address of the Customer, a questionnaire to obtain from the Customer an opinion on the transaction made by the Customer in the Online Store.
  4. The personal data provided to the Seller are given to him voluntarily, with the reservation that failure to specify in the Regulations in the Registration process prevents registration and establishment of the Customer Account and prevents the submission and execution of the Customer's order in the event of placing an order without registering the Customer Account.
  5. Anyone who provides their personal data to the Seller has the right to access their content and to correct it.
  6. The Seller provides the opportunity to delete personal data from the collection, in particular in the event of deleting the Customer Account. The Seller may refuse to delete personal data if the Customer has not paid all amounts due to the Seller or violated the applicable law, and the retention of personal data is necessary to clarify these circumstances and determine the Customer's liability.
  7. The Seller protects the personal data provided to him and makes every effort to protect them against unauthorized access or use.
  8. The Seller transfers the personal data of the Supplier's Customer to the extent necessary to perform the Delivery.
     
§ 15 Termination of the contract (not applicable to Contracts of sale)
  1. Both the Customer and the Seller may terminate the contract for the provision of electronic services at any time and without giving reasons, subject to retaining the rights acquired by the other party prior to the termination of the above-mentioned. contract and provisions below.
  2. The Customer who has registered will terminate the contract for the provision of electronic services by sending to the Seller an appropriate declaration of intent, using any means of remote communication, allowing the Seller to read the statement of will of the Customer.
  3. The Seller terminates the contract for the provision of electronic services by sending to the Customer an appropriate statement of will to the email address provided by the Customer during the Registration.
§ 16 Final provisions
  1. The Seller shall be liable for non-performance or improper performance of the contract, but in the case of contracts concluded with Clients being Entrepreneurs, the Seller shall be liable only in the event of deliberate damage and within the limits of actual losses by the Client being the Entrepreneur.
  2. The content of these Regulations may be recorded by printing, saving on a carrier or downloading at any time from the Store's Website.
  3. In the event of a dispute arising out of the concluded Sales Agreement, the parties will endeavor to resolve the matter amicably. The law applicable to the resolution of any disputes arising from these Regulations is Polish law.
  4. Each customer can use non-judicial means of dealing with complaints and redress.In this regard, it is possible for the client to use mediation. Lists of permanent mediators and existing mediation centers are transmitted and made available by the Presidents of the relevant District Courts.
  5. The Seller reserves the right to change these Regulations. All orders accepted by the Seller for execution before the date of entry into force of the new Regulations are implemented on the basis of the Regulations, which was in force on the date of placing the order by the Customer. The amendment to the Regulations comes into force within 7 days of publishing on the Shop Website. The Seller shall inform the Customer 7 days before the entry into force of the new Regulations on amendments to the Regulations by means of a message sent by e-mail containing a reference to the text of the amended Regulations. If the Customer does not accept the new contents of the Regulations, he / she is obliged to notify the Seller about this fact, which results in the termination of the contract in accordance with the provisions of §15.
  6. The Regulations enter into force on December 25, 2014.